Welcome to Luck Herb Biotechnology Co., Ltd(“LuckHerb”). We attach great importance to users’ privacy and personal information protection. When you use our products or services, we may collect and use your relevant information. We hope to explain to you through LuckHerb’s privacy policy (“this Privacy Policy”) how we collect, use, save, share, and transfer your information when using our products or services to protect your privacy and rights better.

How we collect your information

We will collect and get your personal information through the following ways:

  1. The information you provided to us, including:
  • The information you provided to us when filling in forms, including information provided when registering to use our website or requesting more services. We may also ask you for information when you enter a trial or promotion sponsored by us and report a point to our website.
  • Records and copies of your correspondence (including email addresses, your name) that you contact us.
  • Your feedback to surveys that we might ask you to complete for exploration purposes.
  • Details of transactions you perform through our website and of the completion of your orders. You may be required to provide financial information before placing an order through our website.
  • Your search queries on the website.
  1. The information we collected through automatic data collection technology, such as cookies, Google Analytics;

Google Analytics.

We use a tool called “Google Analytics” to collect information about the use of Luckherb. Google Analytics collects information when you visit our site, such as how often users visit our website, what pages they visit when they do so, and what other sites they used before coming to this website. We use the information we get from Google Analytics only to improve our website. Google Analytics collects only the IP address assigned to you on the date you visit this website, rather than your name or other identifying information. We do not combine the data collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this website, the cookie cannot be used by anyone else but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser.

Cookies technologies

Luckherb’s website, online service may obtain information through cookies or similar technologies.

By using cookies, we supply users with a personalized and straightforward network experience. A cookie is a small amount of data sent from a web server to your browser and stored on your computer’s hard disk. We use cookies to benefit our users. For example, to make the login process of the Luckherb virtual community faster, you can choose to save the user name in cookies.

Cookies enable us to give you better and faster and make your experience in Luckherb services more personalized. However, you should be able to handle whether and how your browser accepts cookies. Please refer to the file that came with your browser for more information.

Third-party partners and we may collect and use your information through cookies or similar technologies and store such information.

We use our cookies or similar technology, which may use for the following purposes:

  1. Remember who you are. For example, cookies or similar technologies help us identify you as our registered user or save your preferences or other information you provide us;
  1. Analyze your use of our services. We can use cookies or similar technologies to understand what activities you use Luckherb services for or which services are the most popular;
  2. Advertising optimization. Cookies or similar technologies help us provide you with advertisements based on your information rather than general advertising.

While using cookies or similar technologies for the above purposes, we may provide advertisers and other partners with a summary of non personally identifiable information collected through cookies or similar technologies to analyze how you and other users use Luckherb services and advertising services.

There may be cookies or similar technologies placed by advertisers and other partners on Luckherb services. These cookies and or similar technologies may collect non personally identifiable information related to you to analyze how users use these services, send you advertisements that you may be interested in, or evaluate the effectiveness of advertising services. The collection and use of such information by these third-party cookies or similar technologies are not bound by this policy but by their information protection statement. We are not responsible for third-party cookies or similar technologies.

You can reject or manage cookies or similar technologies through the web browser or user selection mechanism. However, please note that if you disable cookies or similar technologies, we may not provide you with the best service experience, and some services may not be used usually. At the same time, you will still receive advertisements, but their relevance to you will be reduced.

Information that we may Share, Transfer or disclose

We attach great importance to protecting your personal information. Without your consent, we will not share, transfer or disclose your personal information with third parties, except under the following circumstances:

  1. Directly related to national security and national defense security;
  2. Directly related to public safety, public health, and significant public interests;
  3. Directly related to judicial or administrative law enforcement such as criminal investigation, prosecution, trial, and judgment execution;
  4. For the purpose of safeguarding your or other personal life, property, and other significant legitimate rights and interests, but it isn’t easy to obtain my consent;
  5. With the continuous development of our business, we may conduct mergers, acquisitions, asset transfers, or similar transactions, and your information may be transferred as part of such transactions. We will require the new company or organization holding your personal information to be bound by this policy. Otherwise, we will need the company or organization to ask you for authorization again.

Accessing And Correcting Your Information

suppose you want to access or correct your personal information. In that case, You may send us an email at [email protected] to request access to, correct, or delete any personal information you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Protection of Children Information

Our website is not intended for children under 13 years of age. No one under age 13 may provide any information to the website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this website or on or through any of its features/register on the website, make any orders through the website, use any of the interactive or public comment features of this website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we discover we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, don’t hesitate to contact us at [email protected].

Changes and Notification

To provide you with better services, we may modify the terms of this policy from time to time according to the update of LuckHerb and the relevant requirements of laws and regulations. Such modifications constitute a part of this policy. We will post any changes to this policy on this page. We will also provide more important notices (including website announcements, push notifications, pop-up prompts, or others). Significant changes referred to in this policy include but are not limited to:

  1. Important changes have taken place in our service model. Such as the intention of processing personal information, the type of personal information processed, the use of personal information, etc.;
  2. Significant changes have taken place in our ownership structure. Such as owner change caused by business adjustment, bankruptcy, M & A, etc.;
  3. Major changes in the main objects of personal information sharing, transfer, or public disclosure;
  4. Significant changes have taken place in your right to participate in personal information processing and how you exercise it;
  5. Major changes have taken place in the responsible department, contact information and complaint channels responsible for handling personal information security;
  6. Other serious situations or situations that may seriously affect your rights and interests occur.

Contact Us

To ask questions or suggestions about this privacy policy and our privacy practices, contact Luckherb through email:

[email protected]